Frequently asked questions
Short answers to what people ask most. If yours is not here, write to us.
General
What is tohuman?
tohuman is an advanced AI text humanization tool that helps you rewrite content to make it more human-like. Our technology ensures your content appears naturally written by humans.
How does the humanization process work?
Our AI analyzes your text and applies various humanization techniques including sentence restructuring, vocabulary variation, natural language patterns, and stylistic improvements to create content that appears authentically human-written.
Is tohuman safe to use?
Yes, tohuman is completely safe. We use enterprise-grade security measures to protect your data. Your content is processed securely and we never store your original text after processing.
Pricing & plans
What happens if I exceed my word limit?
If you exceed your monthly word limit, you can upgrade your plan or purchase additional words. We'll notify you when you're approaching your limit so you can make informed decisions about your usage.
Can I change my plan anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing differences to ensure you only pay for what you use.
Is there a free trial?
Yes! All plans come with a 7-day free trial. No credit card required to start. You can cancel anytime during the trial period with no obligations.
Do you offer refunds?
No, we do not offer refunds.
Features & usage
How many languages does tohuman support?
tohuman supports 50+ languages including English, Spanish, French, German, Italian, Portuguese, Dutch, and many more. Our AI understands context and cultural nuances for each language.
What is the maximum word count per request?
The maximum is 3,000 words per request for every plan, including when you do not have an active subscription. You can process multiple requests to handle longer documents.
Can I customize the writing style?
Yes! Pro and Ultra plans include "My Writing Style" feature that learns your unique writing patterns and applies them to humanized content, maintaining your personal voice and style.
Technical
How fast is the humanization process?
Most requests are processed within 10-30 seconds. Pro and Ultra plans include "Fast mode" for even quicker processing. Processing time depends on text length and complexity.
What file formats do you support?
You can paste text from any source, or upload a .docx, .pdf, .txt or an image — text is read out of the file for you, including from scans.
Is there an API available?
Yes, we offer API access for developers and businesses. Contact our support team to learn more about API integration and custom solutions.
Support
How can I contact support?
You can reach our support team through email, live chat, or our help center. Ultra plan subscribers get priority support with faster response times.
Do you offer team or enterprise plans?
Yes, we offer custom enterprise solutions for teams and organizations. Contact our sales team to discuss volume discounts and custom features for your business needs.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.
Still stuck?
Our support team is here to help you get the most out of tohuman. Write to support@tohuman.app and we will come back to you.